A nonprofit needs visibility to acquire community support in the form of participants and donors. Resources for developing and implementing a good Communications & Public Relations program will be found in this section.

 

feature articles:
 

Would you like a picture that attracts the eye and helps your readers to see at a glance what your newsletter, blog or website is about don’t have the time or opportunity to go take a photograph? Your site can look as slick as you like with free pictures you can access, legally.  Click here to find good sources for free or public domain images. Click here to find three free online image editing tools. And if you’re looking for an easier, more organized way to help your team work together on a better website, have a look at Notable.

Using social media and online networking sites as a nonprofit’s larger communication or marketing strategies raises a number of potential legal risks and associated liability exposure. With advance planning, these risks can be managed effectively. Here is a non-exhaustive list of legal tips and issues to consider in connection with using social networking sites or social media either to create/manage content or to send or sponsor content.

 

 

more articles:
  • Here are two quick-and-dirty ways to make your organization’s blog or website a little more “phone-friendly” in almost no time, without any cost at all.
  • YouTube’s got a special program for nonprofits but it’s not the only video-sharing game in town. Wider video distribution can mean greater exposure for your organization in return for a relatively small investment of time and effort. Here you’ll find seven additional free video sharing sites.
  • How's your tagline compare? A nonprofit organization’s tagline is, next to its name, the marketing message most frequently heard, and the easiest and most effective way to convey its brand. A strong tagline complements an organization’s name to convey its unique value or impact with personality, passion and commitment. Nonprofits that fail to make the most of their taglines are basically throwing that opportunity away. This mega-tagline report is a tool for getting you to say more using the fewest words.
  • Building relationships with the media can turn into good coverage for your cause.  You have to realize that your local reporters are just as bored writing or producing the same old holiday stories as we are of reading and watching them! Now is the time to start thinking about a creative spin that you can put on the upcoming stories your local media outlets will be producing. Here are eight ideas to help you think creatively about your holiday season media outreach.
  • Watch this video that will tell you how to make the best of the space, under your signature line, on your email. Everyone on your staff should be taking advantage of this free PR opportunity.
  • What’s your favorite T.V. show?  Would you like to see them weave your agency into their plot?   Here's what you have to do.
  • Gear Up for Giving is a month-long series of social media tutorials, to help nonprofits and their supporters understand how to use key tools and techniques to create awareness, catalyze civic action and cultivate new supporters and donors for their causes. Click here to learn more about it and to access the dates of their tutorials.
  • If your non-profit is not taking advantage of some of these easy marketing tools, then you're missing out on some great marketing opportunities. Check out the 10 tools and strategies to market your nonprofit on the web, connect with your members and reach new supporters. They are ranked from easy to moderate to time consuming and many of them are free.
  • Your website is a critical asset. Do you need to redesign and/or improve your website? If so, then download this Website Redesign Kit to learn how to keep an internet marketing strategy in mind while doing so. The Kit contains a how-to video and instructional e-Book.
  • atch this humorous video to find out how video/u-tube volunteers are helping charities create videos to raise money. After you watch the video to see how it works, scroll down to the bottom of the page where it asks "Are you a non-profit who needs help creating great videos for your cause?" Then follow the instructions to list your agency.
  • Some of the benefits to having your CEO Twitter include: using it as another source of news, brand building, focus group/research, networking, monitoring, driving traffic to web site and humanizing your communications. This article also lets you know which non-profit CEO's are currently taking advantage of this social media.

  • When you download this guide, you will find seven important steps to a more successful email fundraising and communications effort. Included with the guide is an e-newsletter template and it's FREE.

  • This is a great article that clarifies the differences between Facebook Pages, Groups and Profiles. It gives you tips for managing them and is written in plain English without all the new lingo that normally would throw you for a loop.

  • A recent study found that 90% of all NPO websites received less than 5% of their funds online, but that 10% received more than 50% of their donated funds online. Here's an article that tells you what the 10% did and how you can do it.

  • A study shows that people prefer simple vs. complex communications.  This seems like a no-brainer, but often those who are experts in their field do not know how to write so that it’s understandable.  This article suggests that the financial crisis could have been avoided if those who should be doing the “checks and balances” could understand what the heck they were reading.  The lesson for us = communicate using words that are easily understandable.

  • This is such a valuable series of marketing tools – things you MUST do, things you COULD do, things to get you in the social network world (if you’re not). Remember that if you need help getting onto Twitter, Facebook, LinkedIn, etc., go to this site and learn how to do it in less than two minutes!
  • Save on Annual Report production costs

    Great $$ saving sample for your annual report. Here’s a great example that you could “borrow.”  No more printers.  No more post office. No more large envelopes.  See this excellent example of how you could save, show that you’re environmentally conscious and look great, too

  • Here are some great ideas on how to put out a newsletter that gets read.
  • An image says a thousand words! It can help you spread and attract attention. Use infographics to make complex information clear, memorable and indicative of who and what your agency is.
  • Get Noticed

    There are a kazillion non-profit organizations in the United States (or 1.6 million or  2 million, depending who you believe) but the point is that there are probably hundreds or thousands of non-profit organizations in your community.  With numbers like that, how can your non-profit stand out from the rest when you may not even have a budget for PR? Here are two FREE ideas.  The first one is easy and the second one may take some time but it will be totally worth it.

  • Your Annual Report

    The John S. and James L. Knight Foundation went from a 56 page annual report to a 12 page, online, interactive version! In addition to the usual PDF (although a very accessible 12 pages), they added a presentation, a feedback form, and a variety of other features designed to make it more suited to online perusal and online interaction. The times are certainly changing.  Is it possible that non-profits will save a lot of money by doing the same?  Read the article about their transformation.How Do You Get the Attention That Your Non-Profit deserves?

  • Mashups? Say what?

    It sounds like something you’d order with your steak, but “mashups” is the connection of facts to other existing sources of information.  As Marnie Webb explains in her article from NonProfitTimes, the basic recipe of a mashup goes like this: Combine your specific data with one or more public sources of baseline data, and present it in a format that translates your message into a compelling presentation. What makes the presentation compelling? Often it’s the power of visualization -- showing, rather than telling, your story with a map, a graph, or a timeline can have far more oomph than posting thousands of words on your Web site.  Of course there are sites that can help you do this, or you can create it yourself if you have the techno-experts around to make it happen.  This article will tell you the who, what, where, when and how.

  • Blog, baby, blog.
    The folks at one non-profit say it’s “like being on the six o’clock news everyday.”  The attraction of blogging, for some, is the ability for self-publication, without the hassles, or cost of printing a newspaper or newsletter.
  • The Art of Chunking

    I know, you think this must be another slang word for “throwing-up,” “upchucking” or “hurling.”  Not so!  The point is made that when people read a hard copy, they read from start to finish, but when people read online, they may start at wherever Google sent them and skip around from page to page, so it is important to write CHUNKS of information that you don’t want them to miss, on every page.  Click here to learn the art of chunking.

  • Buzz Words
    While she was in the hospital, trying to heal her body from cancer, Wendy Bay Lewis, came up with a dictionary of “the essential words and concepts you need to communicate and work with colleagues at nonprofit organizations, foundations,
    national service programs, and community-based groups. Beyond simple definitions, you will learn how words and concepts connect us to each other as well as to service and change.”  Look in her table of contents under philanthropy, for example, and pick up a number of terms that will keep you in the know.
  • The Non-Profit’s theme song should be -“Protect yourself.  If you don’t protect yourself, ain’t nobody gonna give a big kahoot.”  (Thank you Aretha). From the NonProfit Risk Management Center’s June 18, 2008 e-news: A cancer survivor and his mother, whose stories were featured in a nonprofit’s promotional literature, have sued the nonprofit  AND the founder/trustee personally, for invasion of privacy, defamation, and “false-endorsement,” among other claims.  The bottom line: get authorization and a release before using words attributed to or images of donors/supporters on web sites, annual reports or other marketing materials. For a sample release form and other good ideas on obtaining the best testimonials, see: http://www.museummarketingtips.com/articles/recruit2.html.  For a photo release form, see the article below on this site.
  • Photo Release Form
    CYA by having the people you serve and volunteers sign this Photo Release, incase you decide to use their pictures in a brochure, on your website, in the newspaper or on a holiday card.
  • How to Make a Gift
    You need donors - long term, short term, any which way you can get 'em.  How to Make A Gift is a list of ways that people can choose to contribute to your agency. You can use this in a brochure, or on your website.
  • Desperately Seeking Visibility.
    You should be seeking visibility for your agency because visibility is your link to donors. Whether or not you choose to start a blog is up to you.  You need a volunteer or staff person who writes well and can keep it up to date.  Find out if you should be doing this by reading the 10 Reasons Why Every Nonprofit Must Have A Blog.
  • Have you thought of blogging for your nonprofit? - read more here and here.

quick links:

 

 

 

quick links:

Eight essential utube principles for non-profits

Email communication is the way to go in 2010, but do these two things.

Read the analysis of a study done that shows there's a messaging crisis.

New media relations for non-profits - online.

Toss what's not working and make a new plan for 2010.

If you think Twitter's useless, check this out to see how it can work for your agency.

Every agency should have a media inquiry sheet by the phone.

How to create a totally cool Facebook page.

"Vote for me" can be a marketing strategy.

How to move your reader from one thought to another.

Building your brand in eight words or less.

Communicating in the shadow of disaster: practical tips for non-profits

Mission, message and damage control: strategies for surviving and thriving in any economy.

Eleven ways to influence people online and make them take action

Understanding how blacklists can effect your email marketing

The secret word to great relationships is gratitude.

Word of mouth public relations can work for you if you have three things in order

What to do to make your message come across.

Lots of changes coming to Facebook that are not in the best interest of non-profits

Be a curator of your non-profit on your blog; your readers don't need the same old, same old.

Keys to communication that get inside the readers' minds.

Favorite e-newsletters and why they're stand out as favorites.

How to stay up to date online and find out what people are saying about your agency.

Effective online communications.

Five ways to measure and evaluate your email campaigns.

Free Twitter metrics for the person managing your social media.

Utube for non-profits

Four essential tweaks to your fundraising appeals

Sixteen starter tips for non-profit bloggers

Survey of non-profits shows that 90+% of them are making money online!

How to get amazing testimonials.

Here's a helpful hint about getting your website out there.

You must continually improve your email marketing program!

How to develop an excellent relationship with the media.

Here's a video that shows you how to develop lists, and why you should, on Twitter

This UTube video presentation covers everything your non-profit needs to know in order to get the most out of UTube - why UTube matters, getting started, creating and customizing your profile, how to shoot a video and more.  This video will show you how to customize your UTube theme.

Think of ways your favorite TV show could develop plots or themes that feature volunteers for your agency then send in your story pitches — either in writing or on video. The Grand Prize winner will receive a $5,000 donation in his or her name to the charity of their choice. Two Silver Prize winners will each receive a $2,500 donation. More details here.

Find seven tips for stellar P.R. writing here.

Video is a powerful way to show your organization's impact and needs, and with a designated "Nonprofit" channel on YouTube, you can deliver your message to the world's largest online video community at no cost to you. It is worth checking out.

Want to boost your event strategy with social networking? Read this.

Networking is not just a passe buzz word. It's always important, but especially so during the recession. Read this article on how to energize your networks. And read this survey to see the various ways that non-profits are dealing with the recession.

Look at this short, "right on" presentation of how to put personality into your brand.

Here are some tips for greening your direct-marketing program.

Fix what's broken. A new brand won't do the trick.

Market your non-profit's anniversary.

Reasons your organization should blog.

Three proven ways to make an impact when message control is out of your hands.

Eight principles for using social media

Six content ideas for your website

Here's a study that tells you what donors want to see on your website.

Productive use of social networking requires smart thinking. Read about it here.

Here are some tips on how to use social media when strategizing a new project.

What's in a name? Find out why the name of your agency or campaign or special event means a lot!

Michael Hoffman visits the value of You Tubes for more visibility and makes some very good points. Check it out.

Here's an online marketing guide for non-profits.

As you know, few words can mean so much. Find out about micro-content here.

This short video on "the art of innovation" is enlightening, gives some good advice and is definitely worth watching.

See how non-profits are using mobile phones for success.

Here is a quick and easy way to link your Facebook and Twitter pages to make it easier to manage your social media.

Here's an e-book on how to use Facebook for business/non-profits.

Here's the spin doctor telling you how to deal with negative comments, about your agency, on Twitter.

We continue to read about the value and depth of online social media, as you will find here. But we encourage you to read this commentary to see that although technology is one way to communicate with potential donors, it is only one small part of the equation.

Watch this podcast with some pro's discussing how non-profits can effectively leverage social media to engage donors.

Here's an article that shows how people have raised money on Twitter over a short period of time and here's a crash course on Twitter.

Find out how to use online press releases to bring visitors to your website.

"This is the shoulder of the man standing in front of me during the changing of the guard," is a typical example of a blurb under the pictures I took while vacationing. Today, cameras and videos are so easy to use that even I can't ruin it. Here's a video guide for non-profits. This article focuses on video advocacy. And this is a step-by-step guide on how to make internet t.v.

Fundraisers know that storytelling is the means to the ends. Those in public relations know how critical storytelling is to be effective. Here are some tips to telling the best story. And this is an example of a dramatic story being told with pictures.

Lots of non-profits are afraid to get involved with social media. Basically, it's the fear of the unknown. The reality is that non-profits are really good at it because it involves what they do best. Read the Alexandra Samuel blog.

5 steps to writing a killer tagline and why you should have one

Don't even think about social media until your website and email are working well.

Four Facebook tips for non-profit success.

Too busy to put your agency on Facebook, etc? Thinking of getting an intern or volunteer to do it? Read this first.

Really good analysis of how to come up with questions that you want your readers to answer.

Studying the survey that chooses the top ten non-profit brands will show you how your agency can build a strong brand.

Are the words 'this is your last chance...' effective in pursuing donors or members?

How to come up with a good mission statement

How to create a non-profit name that everyone remembers!

Web sites lack info that donors want, according to a study that was done.

A survey shows the best way to generate sales online.

Helpful hints on how to use the social media to video blog

PR is cost effective

Does cause marketing help your cause? Read this excellent article that evaluates what it is and how it is changing. Or read a summary of the article here.

Using storytelling to engage and influence your constituents.

7 Steps to releasing big news

Be more diligent than ever about your website newsroom in order to attract the media. Great tips here.

Does your agency have dated publications on your web site or a shelf full of research you produced years ago? Dust off that report, digitize it if necessary, and start sharing it as a "backgrounder" on your web site, in the comments section of blogs, on twitter as a resource or in your next e-newsletter as a testament to how far your agency has come. IssueLab is a forum for nonprofit research. Add it to their site, at no cost, to make it available for students and other agencies to research.

What absolutely must go on your home page.And in the quest to make your website easy to navigate, look at this example of a non-profit website that makes it easy for the donor to understand what the mission is and how to donate. What we really like about this site is that it tells how much has been donated and how much is still needed toward each project; that's built in incentive to give. This website could not be more clear of who they are and how to give.

Brag about your donors not yourself in your ads, on your homepage, wherever you can.

If you have time in your life, you might want to look at these "stupid" non-profit ads.

Making the most of your newsletter.

Scarcity is a matter to publicize.It gets attention.

From the Insider's Guide to Fundraising, this is good writing advice.

Ten tips to avoid in preparing acquisition packages.

How you use the social networks to fundraise involves your ability to give people a reason to trust you.

This article & survey shows that the # of clicks on your ad are not the only indication of its effectiveness.

Want to know the problem spots on your agency's website? This brief article will help.

This article is about issues management; you've got to keep on top of what's going on to be able to function and cope.

How to create the story that will sell your agency.

This survey of almost 1,000 non-profits examines the use of social networking for marketing & fundraising.

Six ways that email blasts miss the point and damage relationships with donors.

Bullet points to guide you as you write or edit. This is a really good PR tool.

You don't need a web techie. Here's an inexpensive way to take control of your own website!

Why send online surveys.

Ideas that will grow your website

Make the right media contacts to position your agency for positive media exposure

This is a complete guide for small non-profits on how to get onto and use Twitter

More proof that marketers are getting results using social media

Add a video to your site.This article tells you what the content should be and how to do it.

This is almost TMI (that's how much good info there is) on how to get free traffic to your site through ad swaps.

Excite your donors when you communicate with them.

Develop an elevator speech.

How to work with a graphic designer.

Building a marketing budget.

Sometimes you only have to give a little to get a lot.

Write clear, core messages!

The most important PR tip.

Website basics for nonprofits.

Still wondering if you should be on Facebook? Need justification as to why you're on Facebook? Here's the facts.

If you've "got it," get your supporters to flaunt it.

We're not in Kansas anymore, Toto! As the world of media expands and changes, there's more to learn. Here's an article on the need for visuals in your materials, especially social media.

Marketing on mobile phones is becoming the new thing.

What is your unique selling point? Here's 7 steps to finding it and clarifying it.

The internet is getting gray - meaning you can appeal to all ages now.

How to develop and what should be in a press kit.

You can read the transcript or listen to how to create an online video strategy here.

How your non-profit can reach baby boomers.

When the media calls, be prepared!

People are conformists. Don't show people how to save the planet. Show them what their neighbors are doing...

Take your cause and get wired - that's how Obama's campaigners did it.

Really good summary of a webinar on social media and how it can effect your ROI

How to enter the world of social networks

Creating a timeline will really help you reach your goals

How the national wildlife association uses social media

Good advice: don't take something for free that you wouldn't pay for.

A good explanation of social media marketing

How arts groups can make the most of technology

This author contends that most non-profits make their communications boring!

Would you like to get your agency on Facebook for once and for all but you have no idea how to do it? This article tells you how to do it, step by step. If you're freaked out about the commitment you'll be making to take this on, read this article that answers the question – how long does one need to spend on social networking?

It's important to stay positive and show optimism in your media output.

Bigger is better when getting folks to donate.

Getting people to talk/rave about your agency is what sells the listeners.

Use the double power of focus groups.

Use case studies to revitalize your programs.

Using jargon will be a detriment to communication.

Article placement and Michelle Obama's dress

Bad ads vs. good ads with the example of what Obama's done for the Blackberry.

Are you doing a pre-ask? Don't!

How to get Google(c) to recognize your website

How to find key words to get Google(c) to recognize your website

When we find ourselves saying, “what is wrong with this picture?” we are taking a minute to evaluate the problem.  We evaluate to improve, to get to a better place.  This guidebook will take you through the steps of how to evaluate your communications system.  We found it to be incredibly helpful and very effective.

The media can help get information out about your organization if you know how to reach them.

See the two things you’d be crazy to cut out of your marketing budge

Who's your audience? This must be a consideration if you want folks to read your direct mail.

How to make press releases stand out.

This great marketing idea from Japan might work for your agency.

Graphics is not branding; you must know that.

WordPress is a state-of-the-art publishing platform that’s FREE and easy to use.  If you haven’t developed a blog yet, but want to get started, click here.

The folks who know how to do it have printed out a step by step workshop for you to follow that will lead to creating a media guide and writing a news release.  Knight Communications have been in business for almost 30 years.  They know the business and simplified it to benefit our non-profits.

This is such a valuable series of marketing tools – things you MUST do, things you COULD do, things to get you in the social network world (if you’re not). Remember that if you need help getting onto Facebook, LinkedIn, etc., go to this site and learn how to do it in less than two minutes!

Wordle is a method of generating “word clouds” from text that you provide. The clouds give greater prominence to words that appear more frequently in the source text. You can tweak your clouds with different fonts, layouts, and color schemes. The images you create are FREE for you to use however you like and you can print them out.  It’s really cool. Try it.

6 steps to YES WE CAN marketing a la Obama's campaign.

Marketing for Nonprofits.

How to obtain media coverage for your special event.

Blogger gives good advice about how to market to Boomers who are not all alike

Fun reading that shows you how you can use National Enquirer techniques to get people to read your brochures, etc.

8 tips to make your print materials appeal to older readers/donors.

The economy is forcing many charities to change their marketing strategies.
Read all about it.

You can advertise without spending money. Good advice and good ideas given here.

Five principles of social media strategy. A summary.

Look at who's blogging!

How to write a mission statement.

Strategic communication starts w/ a plan

Create a style guide for all of your communications in order to look and be professional.

Bakers dozen of really excellent and key tips on how to get folks to respond to your message

9 deadly mistakes to avoid in database marketing

It's more and more important to get the message you send out right!

The power of a press release.

How to increase media coverage.

Just what it says: 10 tips to writing your story

How to write a good fundraising letter. Good, clear things to do.

Who you market to and what they respond to.

Playing it safe in online marketing.

Why nonprofits need strong taglines.

Do's and don'ts when creating taglines.

Tips on writing a great Annual Report.

Cause related marketing.

How can non profits use social media?

The essentials of a fundraising news release.

How to pitch stories to the media.

Are celebrity endorsements worth the trouble?

How to attract attention to your cause.

E-newsletters - the perfect communication tool?

Beware of publicity to raise money.

How to re-evaluate your brand. How do you come across to the public?

Branding will show folks that you're the "best kept secret in town."

Designing a communications plan to enhance your fundraising efforts.

Communication How-to: pitching media, enticing donors, etc.

10 tips for being a good editor

Essential things that should appear on your hompage.

Tips for online surveys

Five tech tips to punch up communications

If it looks too expensive what will donors think? If it's not slick, what will they think?

Developing media relations

The biggest mistakes in crisis communication